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Privacy

Delete your account

You can permanently delete your PixQ account and all associated personal data at any time. No sign-in required on this page — we verify ownership via the email you used to register.

Option 1 — In the app (fastest)

  1. Open PixQ Wallpapers on your device
  2. Go to Profile → Settings → Data & Privacy
  3. Tap Delete my account and confirm

Your account and personal data are erased or irreversibly anonymized within 30 days.

Option 2 — Email us

Send a deletion request from the email address on your account. We confirm ownership of that address before acting on the request.

Email a deletion request

Or write to supportpixq@gmail.com with subject “Account deletion request” and your account email in the body.

What gets deleted

  • Account credentials (email, password hash)
  • Profile information (username, display name, biography, avatar)
  • Favorites, collections, downloads, search history
  • Device identifiers and ad-personalization preferences
  • Support correspondence tied to your account

What we keep, and why

  • Purchase records — 6–10 years (tax / accounting law)
  • Security logs — up to 12 months (fraud and abuse investigation)
  • Backups — overwritten on a rolling 30-day cycle

Timeline

We respond to verified requests within 30 days. Personal data is erased or irreversibly anonymized within that window, except where a longer retention period is required by law (see above).

For full detail on rights and exceptions, see our Privacy Policy.